Monday, March 26, 2012

We are the UK

Travelling, from London Heathrow to Abu Dhabi, out of Terminal 4 is not a stellar travel experience.
T4 has very little to offer passengers. Seating areas are not comfortable, connectivity is not the greatest, restaurant options are limited and shopping is lackluster.

I am all for thorough security checks, but when the line of people waiting for additional inspection of their bags exceeds 5 at any one time I start to wonder about the validity of the extra effort.

I went through security, as usual laptop out in a bin and my iPad stayed in my carry on bag. It seems the person manning the x-ray machine had problems with what he saw, which is good; much better than  the usual slouching sleepy eyed operators. My bag got flagged and was side tracked to the side for special additional security checks.

I had to empty it, well most of it. It got swabbed, multiple repeated swabs of different items and the inside of my bag and then one test. Finally, my bag and its contents went back through the x-ray, the discussion seemed to center around the cases I keep my glasses in.

Finally, I was thanked for my patience and asked to pack my stuff. It is your iPad, she volunteered, it should have been out in the bin. Oh, but nobody requires an iPad in a bin for x-ray not even the States. We are not the States, we are the UK.

Forgive me my mistake, but couldn't we just have taken the iPad out and run it again with the bag through the x-ray like everyone else in the world, instead of keeping me and others waiting for 15 minutes and in some cases even more to find nothing at the end, maybe the guy at the x-ray requires more training.

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