Monday, July 27, 2009


This short trip to Amman on the week end of the 24th has a special significance. It is the first time that I travel through Sharjah with Air Arabia since I have left almost 10 months ago. I can travel without having to see things through the eyes of Manager QA (like duh, get real once one always one).
Having friends in high places I got to use the HALA service at Sharjah International Airport. The airport upgrade completed, going through it was great, just whizzed through and the new First and Business Lounges were a joy, spacious, well lighted and well run. And yes, everybody SMILED.
Having travelled with the Service/Legacy airlines in the last 10 months, it was refreshing to see the young cabin crew of Air Arabia (mostly in their 20s) perform their duties by the book, brought back memories. The interaction between cabin crew and passengers during the service, almost like a souk, the one you only see on a low cost carrier, none of that chicken or beef and plop comes the tray.
It was such a joy to observe the cabin crew smiling and confidently handle the passengers, typical to Amman flight, with infants and toddlers by the dozen. I have known most of them from the day they joined, green and raw and seeing them perform as seasoned professionals, confident and smiling made me very happy.
I had such uneventful flights, even mother nature smiled upon us barely any turbulence.

Thank you guys for being so efficient and so human, you made me so proud

Life is about people some we know, others we wish we did know


  1. Nice insight Oussama.

    Its interesting to see how a seasoned professional like you relates to young and motivated staff and give your insights in a relatively young Company.

    I wonder whether the young minds (in their 20's) are also recruited in the Engineering department. My feeling says they rather focus on highly experienced engineers.

    What is your take on this?


  2. Before the became seasoned engineers they were all young, green and raw. The problem these days very few want to pay the cost and responsibilty that is associated with the training and learning curve of new engineers, and in the process miss out out on a lot of creativity, innovation and new techniques and yes science.

  3. You do have wonderful insight Oussama! I' glad you started your own blog. Looking forward to more posts...thank you: )



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