Sunday, June 17, 2012

Impressions of a Chapter 11 Airline ..... AA

This is the first time I travel on long flights With AA since they went bankrupt under Chapter 11. I flew with American Eagle a few times since then. 
I had my doubts, I was not sure what to expect. 

I was pleasantly surprised, both sectors, one a morning flight the other a night flight, were enjoyable. The FAs were friendly and as usual professional. The flight deck announcements were longer, more informative and sounded friendlier. 

So what, one would say. 

Well, these are the ones that have thrown their lot with the US Airways merger bid. The pilots that have been negotiating a contract for the last few years with no resolution.  The fact that they are still delivering a great travel experience, shows their professionalism and their concern not only for the traveling public but towards AA. We have a saying in Arabic, one does not throw stones into the well, one drinks from. I suppose it holds true everywhere.

Personally, I do not think a merger with US Airways is a good thing. The flight and cabin crew from the last merger, seven years ago, have not been integrated as yet. This merger will make them three groups. The premise that US Airways crews will get similar pay as AA's who will not lose any and the new entity will still be competitive does not sound right. This is a bankruptcy and some pain and discomfort is bound to be felt by all stake holders. 

Three hundred thousand miles later, I grew to like AA. Their staff are usually helpful, smiling and always professional. I wish them all the best and hope AA emerges a better airline. 

I hate to be traveling with US Airways. 

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